invisible crew sailing yacht

Bad owners, bad crew

I have often heard a description of Invisible Crew come back as “They put good crew together with good owners.” Now, I am not against that idea as it is positive and probably true. But it would imply that there are bad owners out there. Bad Owners It’s true that some people are harder to please than others, but what it all comes down to is one word: expectations. Especially in our niche, the Pocket Superyachts, there we often see new owners who have never had crew working for them before. Some of them might be sailors themselves and, in their opinion, have done the job of crew, for free and in their spare time! Others might never have had crew or house staff work for them and are either uncomfortable with expressing clear demands from the crew. Worse even, is when they expect a level of formality and service that is unpractical and detrimental for the harmonious atmosphere within the confines of a Pocket Superyacht. None of these situations result in a positive outcome. We need to have all questions answered to find fitting crew. I literally have one client who doesn’t care about the exterior cleanliness of the […]